Privacy Policy

NOTICE: On May 01  2009, International Centre for Capacity Development (ICCD) adopted an amended Privacy Policy, providing as follows:

International Centre for Capacity Development (ICCD) and each Member that provides courses through the International Centre for Capacity Development (ICCD) Site care about the confidentiality and security of your information. This Privacy Policy applies to information that International Centre for Capacity Development (ICCD) collects through the International Centre for Capacity Development (ICCD) Site when you interact with International Centre for Capacity Development (ICCD), with its Members  and generally with the International Centre for Capacity Development (ICCD) Site.

Your information is received and controlled by International Centre for Capacity Development (ICCD) according to this Privacy Policy when you sign up for an International Centre for Capacity Development (ICCD) account or otherwise use the International Centre for Capacity Development (ICCD) Site.

★ International Centre for Capacity Development (ICCD) is solely and independently responsible for its own privacy practices. No Member is responsible for International Centre for Capacity Development (ICCD)’s privacy practices.

If you enroll in a course offered by us through the International Centre for Capacity Development (ICCD) Site, information about you and your activity in the course is received and controlled  by ICCD as described in this Privacy Policy.

If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the International Centre for Capacity Development (ICCD) Site or enroll in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the International Centre for Capacity Development (ICCD) Site, then you may not be able to establish a correspondent with the ICCD or obtain those products or services.

Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.

 This Privacy Policy is organized as follows:

• Information that International Centre for Capacity Development (ICCD) collects from you (including Personal Information)
• Cookies and Tracking Technologies on the International Centre for Capacity Development (ICCD) Site
• How your information is used
• How your information is shared
• How to manage your Personal Information
• Storage & Security
• Privacy Policy updates
• Contact information
• Glossary

 

INFORMATION THAT INTERNATIONAL CENTRE FOR CAPACITY DEVELOPMENT (ICCD) COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)

International Centre for Capacity Development (ICCD) directly collects information when you:

• Register for a course on International Centre for Capacity Development (ICCD);
• enroll and participate in any ICCD courses;
• send email messages to International Centre for Capacity Development (ICCD);
• participate in trainee surveys; and
• participate in public forums, webinars, and other interactive experiences on the International Centre for Capacity Development (ICCD) Site.
• International Centre for Capacity Development (ICCD) also indirectly collects usage information about your visit to the International Centre for Capacity Development (ICCD) Site, as explained in the section below titled Cookies and Tracking Technologies.

 

 

International Centre for Capacity Development (ICCD) does not collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority.

 

• International Centre for Capacity Development (ICCD) requires your Personal Information only in limited circumstances when you:
• register for an International Centre for Capacity Development (ICCD) courses (name, username, email address);
• participate in remote proctoring or other course facilitation processes (so that International Centre for Capacity Development (ICCD)’s third-party vendor can monitor and assess the integrity of your course activity); or
• To the extent that International Centre for Capacity Development (ICCD) associates the information that International Centre for Capacity Development (ICCD) collects directly or indirectly with an individual (for example, you), the association is based on Personal Information provide at time of registration or by form contact.

 

COOKIES AND TRACKING TECHNOLOGIES ON THE INTERNATIONAL CENTRE FOR CAPACITY DEVELOPMENT (ICCD) SITE

Like many companies, International Centre for Capacity Development (ICCD) uses Cookies and other common Tracking Technologies on the International Centre for Capacity Development (ICCD) Site and in email communications to help International Centre for Capacity Development (ICCD) better understand your use and needs of the International Centre for Capacity Development (ICCD) Site, current and future International Centre for Capacity Development (ICCD)-related products and services, and how International Centre for Capacity Development (ICCD) and Members can improve. For example:

based on your cookie settings, International Centre for Capacity Development (ICCD) tracks information indicating, among other things, which pages of the International Centre for Capacity Development (ICCD) Site were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;

International Centre for Capacity Development (ICCD) may log the IP address, operating system, and browser software (including mobile use and device type when you use International Centre for Capacity Development (ICCD) native mobile apps) you used when accessing the International Centre for Capacity Development (ICCD) Site, and International Centre for Capacity Development (ICCD) may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and

International Centre for Capacity Development (ICCD) may track and collect information from emails that International Centre for Capacity Development (ICCD) sends to you, for example whether you opened the email or clicked on any links from the email.

International Centre for Capacity Development (ICCD) also partners with third parties to help us track and understand your activity on the International Centre for Capacity Development (ICCD) Site, how you interact with International Centre for Capacity Development (ICCD)’s social media, and how you find or may be referred to the International Centre for Capacity Development (ICCD) Site. Individual Members may separately use Tracking Technologies within their courses and email communications to understand your activity within a course and how you find or may be referred to a course on the International Centre for Capacity Development (ICCD) Site.

International Centre for Capacity Development (ICCD) and Members use Cookies and other Tracking Technologies for the following purposes:

when necessary for system administration, security, and integrity to ensure the International Centre for Capacity Development (ICCD) Site works properly for you. Without these technologies, the International Centre for Capacity Development (ICCD) Site may not function correctly;

to enable analytics, performance and functionality, to help International Centre for Capacity Development (ICCD) and Members gather information about how visitors use the International Centre for Capacity Development (ICCD) Site and monitor International Centre for Capacity Development (ICCD) Site performance, and to enhance your experience by recognizing and remembering whether you have visited the International Centre for Capacity Development (ICCD) Site before and may have any personal preferences; and

to support marketing by enabling International Centre for Capacity Development (ICCD) and Members to deliver content relevant to your interests on the International Centre for Capacity Development (ICCD) Site and third-party sites based on how you interact with International Centre for Capacity Development (ICCD) or Member advertisements or content. International Centre for Capacity Development (ICCD) and Members use “first-party” cookies, which means cookies served by International Centre for Capacity Development (ICCD) or an individual Member, and also “third-party” cookies, which means cookies served by third parties that help International Centre for Capacity Development (ICCD) and Members track this information.

You have some options for managing Cookies and other Tracking Technologies. These include:

Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject International Centre for Capacity Development (ICCD)’s Cookies, many functions and conveniences of the International Centre for Capacity Development (ICCD) Site may not work properly.

Opting-out of certain third-party tracking and advertising: Some of the third parties used by International Centre for Capacity Development (ICCD) or a Member for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A list of some such third parties is maintained and available at the International Centre for Capacity Development (ICCD) learner Help Center and includes, for some, links to applicable opt-out processes. Neither International Centre for Capacity Development (ICCD) nor any Member is responsible for the effectiveness of any third-party opt-out options.

HOW YOUR INFORMATION IS USED

International Centre for Capacity Development (ICCD) and Members use information, including Personal Information, to carry out the following purposes:

Operate and improve the International Centre for Capacity Development (ICCD) Site – This includes creating and improving features that support the International Centre for Capacity Development (ICCD) community and enable International Centre for Capacity Development (ICCD) Site usage at scale. This also includes personalizing the International Centre for Capacity Development (ICCD) Site, so your learning experience is tailored to your interests and needs.

Create, administer, provide, and teach courses – This includes creating and improving the delivery of massive open online courses and programs on International Centre for Capacity Development (ICCD). This also includes personalizing courses, so your learning experience is tailored to your interests and needs, and assessing your performance and awarding certificates.

Offer and improve products and services – This includes enabling you to navigate the International Centre for Capacity Development (ICCD) Site, to register and apply for courses and programs on the International Centre for Capacity Development (ICCD) Site, to learn effectively in such courses and programs and services on the International Centre for Capacity Development (ICCD) Site.

Develop and maintain the security and performance of the International Centre for Capacity Development (ICCD) Site – This includes tracking International Centre for Capacity Development (ICCD) Site outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the International Centre for Capacity Development (ICCD) Site.

Communicate with you – This includes answering your course and platform questions, notifying you of course and International Centre for Capacity Development (ICCD) Site maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of International Centre for Capacity Development (ICCD) or International Centre for Capacity Development (ICCD) affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.

Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how clients access and master course materials, with the goal of improving course outcomes.

Track International Centre for Capacity Development (ICCD) Site usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information).

Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of International Centre for Capacity Development (ICCD), Members, or others, and as otherwise required by applicable law.

International Centre for Capacity Development (ICCD) or a Member may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.

STORAGE & SECURITY

International Centre for Capacity Development (ICCD) stores information, including Personal Information, on its own servers and also on servers of companies that International Centre for Capacity Development (ICCD) hires to provide services. Each Member also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services. In each case, information may be stored in Canada and in other countries where International Centre for Capacity Development (ICCD) operates, and in countries where International Centre for Capacity Development (ICCD) respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that International Centre for Capacity Development (ICCD) may transfer, process and store your personal information in the Canada and other countries, the privacy laws of which may be considered less strict than those of your region.

International Centre for Capacity Development (ICCD) controls its own copy of information collected through the International Centre for Capacity Development (ICCD) Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. International Centre for Capacity Development (ICCD) uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, International Centre for Capacity Development (ICCD) cannot guarantee its absolute security. While International Centre for Capacity Development (ICCD) works hard to ensure the integrity and security of its network and systems, International Centre for Capacity Development (ICCD) cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.

If International Centre for Capacity Development (ICCD) learns of a security breach involving its copy of your Personal Information, International Centre for Capacity Development (ICCD) may attempt to notify you electronically so that you may take appropriate protective steps. By using the International Centre for Capacity Development (ICCD) Site or providing Personal Information to International Centre for Capacity Development (ICCD), you agree that International Centre for Capacity Development (ICCD) can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the International Centre for Capacity Development (ICCD) Site. If a security systems breach occurs, International Centre for Capacity Development (ICCD) may post a notice on the International Centre for Capacity Development (ICCD) homepage (www. iccdcanada.org) or elsewhere on the International Centre for Capacity Development (ICCD) Site and may send an email to you at the email address associated with your International Centre for Capacity Development (ICCD) account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.

PRIVACY POLICY UPDATES

This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labeled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the International Centre for Capacity Development (ICCD) Site after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.

CONTACT INFORMATION

If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that International Centre for Capacity Development (ICCD) maintains about you, please contact us at privacy@iccdcanada.org. You may also write to us at: ATTN: PRIVACY, 4 Robert Speck Parkway 15th Floor, Mississauga, Ontario, L4Z 1S1, CANADA.  

GLOSSARY

Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the International Centre for Capacity Development (ICCD) Site or in an email communication back to International Centre for Capacity Development (ICCD) or the authorized third party that served the cookie. International Centre for Capacity Development (ICCD) or third parties may also use Flash cookies.

International Centre for Capacity Development (ICCD) Site consists of all content and pages located within the iccdcanada.org web domain and all International Centre for Capacity Development (ICCD) mobile applications.

Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.

Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.

Effective Date: May 01, 2009