Important Disclaimer for Our Training Services

Training Privacy Policy

ICCD Canada is dedicated to safeguarding the privacy of all participants, clients, and partners. We collect personal information—including name, contact details, professional data, and payment information—when you register, request information, or interact with our website or representatives. Data is used solely for course administration, communication, certification, and legal compliance. Personal information is securely stored and accessible only to authorized personnel. Data is not shared with third parties except accrediting bodies or as required by law. This policy describes the collection, use, disclosure, and protection of personal information during training activities.

Information Collected

We may collect the following data during registration or participation:
• Name and contact details
• Professional information (organization, job title, expertise)
• Payment details (if applicable)
• Attendance and performance records
• Feedback and evaluations

Use of Information

Personal data may be used for:
• Participant registration and logistics
• Course communications
• Certificate issuance and record-keeping
• Course improvement
• Legal and accreditation compliance

Data Protection and Retention

Personal data will be securely stored in compliance with Canadian privacy laws, including PIPEDA. Data is retained only as necessary for training and compliance.
Data Sharing
Information may be shared with:
• Authorized ICCD Canada staff and trainers
• Accreditation or funding bodies (if required)
• Third-party service providers under confidentiality agreements
Your Rights
You may:
• Access and update your information
• Withdraw consent (where applicable)
• Request deletion or restriction of your data, subject to legal requirements

Contact: corporate@iccdcanada.org

Online Application Terms and Conditions

Submitting an online application indicates that, you confirm that all information provided is accurate and complete. False or misleading information may result in rejection or cancellation of your application or enrollment. Personal data is processed in accordance with ICCD Canada’s Privacy Policy. Submission does not guarantee admission; acceptance depends on eligibility, seat availability, and verification. All training materials remain the property of ICCD Canada and may not be reproduced or shared without written consent. ICCD Canada is not liable for technical issues affecting the submission process. By proceeding, you agree to these terms.
By submitting an online application, you agree to the following:
• All information provided must be accurate and complete. ICCD Canada may reject applications with false or misleading information.
• Submission does not guarantee acceptance; applications are reviewed based on eligibility and availability.
• Communication will be via the provided email; applicants are responsible for monitoring their inbox.
• Registration is confirmed only after payment is received, where applicable.
• Personal data is processed in accordance with ICCD Canada’s Privacy Policy.
• ICCD Canada may modify course details as needed without prior notification.
• Submission indicates acceptance of these terms.

General Training Terms and Conditions

Enrollment is subject to completion of registration and payment of fees. Participation is confirmed upon receipt of payment or a valid purchase order. Fees must be paid as invoiced before the course begins. Access to materials or certification may be withheld until payment is received. Cancellations must be submitted in writing at least five business days before the course start date; late cancellations or no-shows may incur full fees. Substitutions are permitted prior to course commencement at no extra cost. ICCD Canada may reschedule, postpone, or cancel sessions due to unforeseen circumstances, with prompt notification; fees are not refundable but can be transferred to a colleague as applicable. In the event of visa refusal, applicants will be rescheduled to participate in any of our venues. Certificates are issued to participants who complete the training and meet assessment requirements. All course materials are the intellectual property of ICCD Canada and may not be used without consent. Professional conduct is expected; disruptive or unethical behavior may result in removal. These terms are governed by Canadian law. These;
• Applies to all ICCD Canada training programs (onsite, online, blended).
• Registration is confirmed upon full payment or sponsorship; fees must be paid as specified. Non-payment may result in cancellation.
• Withdrawals require written notice at least 10 business days before the start date. If ICCD Canada cancels a a program due to unforeseen circumstances, a full credit is offered for future participation.
• Substitutions are allowed up to 5 business days before the start date, subject to course requirements.
• Course content and schedules may be modified to maintain quality standards.
• All materials remain the property of ICCD Canada and its trainers; reproduction or commercial use is prohibited without written consent.
• Participants must maintain professionalism, respect, and comply with all policies.
• Certificates are issued to those meeting attendance and performance criteria.
• ICCD Canada is not liable for loss, injury, or damage. Participants are expected to have their individual travel Insurance to cover the medical, and unexpected incidence such as death.